1. Introduction
This Privacy Policy explains how Wokmate (鑊氣) ("we", "us", or "the app"), operated by Chris & Angela, collects, uses, and protects your information when you use our mobile application. Wokmate helps a household pick what to cook and share the recipe with a family member or domestic helper in their own language. By using Wokmate, you agree to the practices described in this policy.
You can browse the bundled recipes and share them without creating an account — the core "browse and share" experience works offline. The information below is collected only when you use the features that need it (such as signing in or syncing a household).
2. Information We Collect
We keep data collection to the minimum needed to run the features you use. Depending on how you use the app, we may collect:
- Account information — when you sign in with Apple, Google, or email, we receive a user ID and your email address and display name (if provided). If you use "Sign in with Apple" with Hide My Email, we only receive Apple's private relay address. Before you sign in, the app uses an anonymous account that is not linked to your identity.
- Household & sync data — if you create or join a household, we store (in Google Firebase Firestore) the household members, each device's nickname, role and preferred language, the meal menus you share, a push-notification token, and your subscription status, so the household can stay in sync across devices.
- Subscription data — if you subscribe, your purchase and entitlement status are processed by RevenueCat and by the Apple App Store / Google Play. We do not collect or store your payment card details.
- Usage & diagnostics — anonymous app-interaction events (for example, viewing or sharing a recipe), and device/OS information and crash reports, collected through Firebase Analytics and Firebase Crashlytics to help us understand usage and fix problems.
- Advertising identifier — to show ads in the free version, Google AdMob may use your device's advertising identifier. On iOS we ask for your permission first (App Tracking Transparency); if you decline, you still get the full app and simply see less-tailored ads.
Stored only on your device (we never receive these): your favourites, your local member nicknames, and your dietary preferences. These stay in the app's local storage on your phone.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the app and its features;
- Sync your household's menus, members, and settings across the devices in your household;
- Send the doorbell push notification when a menu is shared with a household member;
- Process and restore your subscription, and unlock paid features;
- Display advertising in the free version and measure its performance;
- Diagnose crashes and understand usage to improve the app;
- Respond to your support requests and communicate with you.
4. Third-Party Services
Wokmate relies on the following third-party services, which process information in accordance with their own privacy policies:
- Google — Firebase (Authentication, Firestore, Cloud Messaging, Analytics, Crashlytics), Google Sign-In, and Google AdMob — policies.google.com/privacy
- Apple — Sign in with Apple and App Store billing — apple.com/legal/privacy
- RevenueCat — subscription management — revenuecat.com/privacy
5. Data Retention
We keep your account and household data for as long as your account is active. If your subscription ends, your household's synced data is retained for up to 90 days (so you can resubscribe without losing it) and is then deleted. Anonymous accounts that are never upgraded and stay inactive are deleted automatically. You can ask us to delete your account and associated data at any time (see "Your Rights" below).
6. Data Security
We take reasonable measures to protect your information, and rely on the security of established providers such as Google Firebase. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Wokmate is intended for adults managing a household and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Your Rights
You can access or update your basic account details inside the app, and sign out at any time. To request a copy of your data or to delete your account and associated data, email us at chrisandangela2025@gmail.com. You can limit ad tracking at any time through your device's privacy settings (and, on iOS, via the App Tracking Transparency prompt). Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA; we will honour valid requests under those laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at chrisandangela2025@gmail.com.